Sorry JT but that analogy doesn't work at all. Surely it would be better to say:
"Imagine you knew of a really expensive washing machine that everyone including you knew was shit, but you bought it anyway (presumably out of loyalty to the brand), then you got frustrated when it proved to be shit, so told everyone how shit it was, to which they replied "well you knew it was shit, why did you buy it?" ". That's a better reflection of our reality isn't it? Everyone can buy tickets or not, it's everyone's choice, no one forces anyone to pay money or support the club in any way.
Logically following from there, with regard to "we deserve a better product" - no, you don't deserve anything. You would like a better product, we all would, the club is a fucking shit show right now, but god only knows where this bizarre notion of 'deserving' comes from with you. No one asked you to support the club, any money you spend on it is entirely your choice, and it's not as though you've been tricked into thinking the owners are very benevolent etc, you have been banging the drum about how terrible they are for a very long time, so you of all people deserve absolutely nothing in return for your 'support' (and I use that word in its widest possible sense with you for obvious reasons...) in any of its forms, financial or otherwise.
Of course we all want the club to be better in every way, so perhaps that's what you really mean and this is just me being pedantic on your clumsy terminology, but your apparent entitlement on that topic is utterly without foundation.
If you just mean it's shit that we appear to have no long-term plan, lurching from manager to manager and style to style, with a scattershot approach to buying players, and little or no consideration of what our squad actually needs, then yes I fully agree with that at the moment, sadly.