This is why I know I should keep my head down when it comes to prospective managers. I agree with a lot of what you are saying here, but when we hired Mourinho, I'd imagine Levy felt he could virtually guarantee that we'd keep our snouts in that CL trough and bag us some kind of pot (FA Cup, at the very least). And I thought he would at least be capable of that. As a matter of fact, I still can't believe he didn't finish in the top 4 last season. OGS and Lampard got the better of him.
Even last season we showed the obvious signs of lacking any bottle in big games. When we were lurking around 7th/8th we'd walk games. Then having won 2 or 3 to put is back into top 4 contention, we'd completely hide in the games that would put us back in it. The real stand outs last season were home and away to Chelsea and away to Man United. You day Lampard and OGS got the better of Mourinho, but for me, the lack of fight and bottle was the difference in those games.