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Wow.
Just when I was thinking maybe the owners deserved a break...
At what point, exactly does a club's fan-base become a customer-base? I was arguing this yesterday, funnily enough. Surely, the answer is 'never'. We're not customers. Yes, you can make an argument that the flow of money indicates we are, but not one fan feels that way and if you force it, you'll lose what makes this special.
It's not drugs.
It's not TV.
It's not utilities.
It's not a fucking subscription model.
It's closer to Patreon that any of those. But that's massively over-simplifying it. It's a crowd-sourced community-building model that specialises in sports entertainment. The whole thing is built by the fans and their money, and it works because of their ongoing efforts in attendance and exposure (to name just two). It's not beyond reason to say that it often amounts to charity more than anything else.
Turning the supporters trust into a support chat-bot is fucking despicable.
Just when I was thinking maybe the owners deserved a break...
At what point, exactly does a club's fan-base become a customer-base? I was arguing this yesterday, funnily enough. Surely, the answer is 'never'. We're not customers. Yes, you can make an argument that the flow of money indicates we are, but not one fan feels that way and if you force it, you'll lose what makes this special.
It's not drugs.
It's not TV.
It's not utilities.
It's not a fucking subscription model.
It's closer to Patreon that any of those. But that's massively over-simplifying it. It's a crowd-sourced community-building model that specialises in sports entertainment. The whole thing is built by the fans and their money, and it works because of their ongoing efforts in attendance and exposure (to name just two). It's not beyond reason to say that it often amounts to charity more than anything else.
Turning the supporters trust into a support chat-bot is fucking despicable.
It's great that the cliub have allowed fan interaction, but it sounds like they aren't really doing anything to hold off the threat of an independant administrator being imposed on the league.
I think it will come, and hope it will be a good thing. Although it may just speed the process of creating a breakaway European league I guess.
The ownership of top flight football knows it holds most of the cards in the game and appears to behave accordingly.
I think it will come, and hope it will be a good thing. Although it may just speed the process of creating a breakaway European league I guess.
The ownership of top flight football knows it holds most of the cards in the game and appears to behave accordingly.
It's literally the first thing any spurs fan starts to strongly develop supporting this club merry go round!
What an utter shambles